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First, confirm contributors are texting photos to the correct private number (or uploading videos through your landing page), then check your gallery's flagged items — AI moderation may be holding submissions for review.

If media is still missing, email us the phone number and an approximate send time and we'll trace it.

Network carriers heavily compress videos sent by text message (MMS), which ruins their quality — so Qwikfolio doesn't accept videos by text. Instead, contributors upload videos through your branded landing page, and account owners can upload directly in the app.

Once uploaded, AI finds the strongest six seconds of the video and trims it to them, with audio removed, so it drops cleanly into a slideshow or PowerPoint. Videos go through the same AI moderation as photos.

Install the Qwikfolio TV app from the Google Play Store on a smart display or an Onn-style Android box, or open the TV-friendly slideshow page in any browser the screen already has.

The app asks for a short six-character code to pair with your slideshow — no typing a long URL with a remote. You can store several slideshows on one device and mark one as a favorite so it starts automatically whenever the app launches.

Sign in to the app and open billing to update your payment method or cancel. Each number is its own subscription, so you can add or cancel numbers independently.

Yes — every number includes digital delivery. Use Download All to get your full collection as a zip (the link is emailed to you too), generate a PowerPoint with one click, or use webhooks to push media to your own systems.

Qwikfolio's platform is usable on any device that has a web browser.

Additionally, for media contributors, any phone that can send text messages can contribute photos — and any phone with a web browser can upload videos through your landing page!